Our Clients and Partners

We've provided strategic and operational, managerial and technology consulting and training services to many well known corporate and public sector organisations.

We do very little sales and marketing. Our business is founded on the principle that when we do a good job we will get repeat business and referrals.

We work with a handful of select organisations to provide coverage of services that we think can be complementary for clients. We also receive referral work from that same select group. Our partners are all companies with whom we have built trust over at least 5 years, with the majority being owned or run by former colleagues and associates.

Clients

Which? is one of the best known and trusted UK consumer rights publishing brands, with a large and loyal subscriber base. SCS worked in conjunction with Mosaic Island to provide a full IT Healthcheck, designed to help management understand where they could improve support and delivery. A coordinated programme of transformation activities helped Which? rebuild their systems, process and organisation to optimise their online publishing operation. SCS brought clear thinking to Which? combined with strong IT development and operations experience to help re-organise.

SCS has delivered several technology feasibility & market analysis reports for the Royal Mail Innovation team, seeking to identify realistic new revenue streams. We have examined opportunities in wireless and Wimax services, marketing data and marketing services provision, data technology and data centre markets. SCS is engaged by Royal Mail to provide clear thinking and understanding of technology sectors that are not core to their capabilities.

SCS helped Hitachi UK translate their strategic business continuity ambitions into a plan, which allowed them to put into place the right BCM management functions, and to test those functions in a series of exercises. Ongoing mentorship, plan checking, and further exercises ensured that the Hitachi management team got fully up and running over the course of a year.

The British Phonographic Institute needed to understand the impacts of the Digital Economy Bills proposals for the sending of graduated responses by ISP's to notify customers of illegal file-sharing activity. SCS provided an analysis of costs in ISP access, core and transit networks, as well as looking at ISP CRM subscriber management and communication systems, in order to support the ongoing dialogue with Ofcom.

Phorm are a provider of behavioural and contextual advertising technology, that operates at a network level by generating anonymous user data to enrich advertising sales. SCS provided network integration consultancy for Phorm's pre-sales technical design activities with various ISP's around Europe. This allows software and network architectures to be developed as part of the business case process for each ISP. SCS also supported the companies efforts to mature the technology function, defining support and configuration management systems.

Yorkshire Forward are one of the UK's largest regional development agencies, delivering £100Ms funding each year, and managing a large operation across the north east. SCS provides board level management advice, and regular exercise facilitation of continuity scenarios to help Yorkshire Forward stress test and tune their BCM plans and capabilities.

TheNetStart is developing an innovative service platform that will accelerate time to market, avoid the hindrance of legacy systems and reduce costs through process automation. The solution builds on huge advances being made in delivery of business functionality through software-as-a-service and cloud computing, using open source software and open industry standards. Gavin Sweet was a founder of this startup and continues to act as the CTO, supporting platform design, software and development partner recruitment, and funding through the VC and money markets.

Lebara are a global mobile telecom MVNO, with revenues of £100Ms. SCS worked with Mosaic Island to define an online business capability and technology strategy for Lebara. We defined the functionality and architecture of the online and portal tools that Lebara would need to support their consumer audiences in different countries and languages. This platform would also deliver CRM and ERP functions in their B2B interactions, as well as supporting internal intranet and enterprise collaboration functions. We help Lebara convert strategic ambition into reality by putting together an RFP and supplier selection process to deliver a reliable development partner.

The National Institute for Biological Standards and Control (NIBSC) is a centre of the Health Protection Agency (HPA), and its mission is to assure the quality of biological medicines. They have some vital functions within UK healthcare, including offering biological reference materials such as for the manufacture of flu vaccines. SCS delivered BCM policy and practice advice and training, and has run regular exercises to test their BCM plans.

SCS recently worked with Tory Harris Business Solutions, and Mosaic Island consulting to deliver a portal and content management platform healtcheck for the O2 consumer retail business. O2 required a highly performant system with agile business change support and SCS provided analysis of their current software stack and development and support processes, offering recommendations to O2 management to help improve architecture and organisation.

Partners

Skyrack Technology are an IT, software, and converged communications solutions provider.

Mosaic Island are an IT solution design and enterprise architecture consultancy.

Digital Works Group are a business development and marketing team.

Continuity Shop provide business continuity training and software solutions.

AXUM

Axum Consulting are specialists in network design and management.

Easy-IP provides best in class IP Asset Management tools for IP address, Device & inventory management
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